Edgewater, Deale, Owings And Pasadena Auto Repair

5

My first experience was wonderful. The staff was polite and answered all of my questions. My car was ready when they promised it would be. I will use Nealy's Auto Service again.

5

My first visit since the sale to Nealey's. I'm impressed. Long story, but the man on the desk very kindly solved a potentially huge problem for me, and he did it fast and didn't even charge me. To me, this shows professional competence and efficiency, and also honesty and kindness.

Welcome to the Nealey Family, Dorita! We're so glad you had a great experience with us and happy to have taken care of your issue with your Toyota. We look forward to seeing you at your next visit with us! The Nealey Team

- Owings
3

The quality of service and friendliness for everyone I came across there was top tier. I wasn't pressured into anything and the whole experience was quick and painless. I'm ready to schedule a few things in the future through Nealey Auto Service. To add to my review after more work was performed it seems Nealey will bend you over a barrel and charge as much as they can. The quality was fine but after a discussion about a simple bolt on loaded strut they want to come back and charge an extra $300+ for a "lifted suspension" when in reality there is zero extra work performed to install the loaded strut vs a factory strut. I should've done the work myself and drove it to another shop for a simple alignment.

Hey John, we appreciate the great review! It's so good to hear that our staff exceeded your expectations and look forward to seeing you again at your next visit! The Nealey Team

- Edgewater
5

Routine service with oil change, front wheel alignment

Thank you for taking the time to review us! We appreciate it and look forward to being of future service.

- Edgewater
5

5

I have nothing but good things to say about Nealey’s! The customer service was incredible and they were extremely helpful. I appreciate Nealey’s working efficiently and doing whatever they can to answer my questions and ensure my car got fixed.

5

They were prompt and fixed my very vehicle right away good service and good customer report

5

Best customer service I’ve ever encountered.

5

5

Excellent service team. I recommend them to all my friends and family.

Thank you so much for this awesome review! We are really happy to know that you feel like you got 5-Star service and we're honored to know you think our team is excellent. Thank you so much for the recommendations in your group: it's people like you that help us change more lives by inspiring values. We were happy to perform the oil change and replace the cabin air filter on your 2019 Kia Rio and we look forward to serving you in the future. Wishing you the best, the Nealey Auto Team.

- Edgewater
Nealey Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900 if you have any issues in accessing any area of our website.