Edgewater, Deale, Owings And Pasadena Auto Repair

5

When I left the Edgewater area I was concerned about where I would get my Honda serviced. Nealey earned my trust years ago. I was so happy to hear they opened a location in Pasadena. This location is just as professional as Edgewater. I'm still in good hands!

5

Yall are literally the best auto service company I have ever used. Customer for life!

5

On budget and on time my 2013 F150 fixed right the first time ... Phil Murphy ( among other talents ) is a Ford Master Tech 👍

5

Joseph has a wonderful personality & great customer service skills. I enjoyed speaking to him today about my service. Keep up the great the work Joseph.

Victoria, thank you so much for the great review! Glad you enjoyed your interaction with Joey as he is new to us and we're really proud of his great attitude and his skills. Having the right person in the right seat is really important to us and he is a great addition to the Nealey Family! We hope you have a great rest of your summer and we'll always be here when you need us! The Nealey Team

- Owings
5

Great and fast service! I like the inspection overview that can be texted. Inspection showed my car needed new front tires. The new tires were delivered the next day and they finished servicing my car quickly!

5

All around fantastic experience! Super helpful and knowledgeable staff. Jen and James were great!

2

My family and I have been going to this shop for years before it was bought out by Nealy Auto. They were always honest and respectful, unfortunately under this new ownership I can’t trust them like before. Now they push unnecessary repairs and the employees seem forced to upsell at every corner. I’ll be avoiding this place in the future.

We're sorry that you feel that you can't trust us. We provide detailed inspections with photo proof so that you can plan ahead for future services, you're informed of items that are ok for now but will need attention soon and we tell you what is urgent and a safety hazard in hopes that your vehicle will remain safe for you to drive. We have top notch standards to uphold and do not cut corners with cheap parts nor use the wrong fluids for your vehicle to help maintain manufacturer warranties and extend the life of your vehicle. Yes, our culture is very different from past owners but it is with the intention of providing the best care for your vehicle. If you would like to discuss further, you may contact me at any time at 443-576-2521, my name is Laura and I'm the marketing and public relations coordinator.

- Owings
5

Hi Steve! Thank you so much for taking the time to give us those 5 stars! We work hard at earning them so they are greatly appreciated! We hope you have a safe and enjoyable resto of your summer and we're here when you need us! The Nealey Team

- Edgewater
5

Made an appointment ahead of time and dropped the car off the night before. The oil was changed and on recommendation the rear wiper blade was changed, and a tire rotation. The car was ready mid afternoon. This was a mileage based service. I have no complaints and will continue to count on Nealey for all my car services.

5

Carlos, thank you so much for taking a moment to rate us. We're honored that you felt that we wre worthy of the highest rating. We hope you have a great rest of your summer and are always here when you need us! The Nealey Team

- Edgewater
Nealey Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900 if you have any issues in accessing any area of our website.