Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

5

We are satisfied with our service. We will continue to come to you for our service needs.

5

All expectations were met. Staff kept me updated on the service and provided me with a detailed log of items to be addressed. Staff was extremely friendly and professional. I’m a fan!

Barbara, we're honored! Thank you so much for this awesome review, we're glad to have a fan like you! We always strive to maintain continuous and transparent communication during the process of maintenance and repairs on your vehicle, and we're very happy to know we met your expectations! We were happy to perform the oil change service, replace air filters, and diagnose the TPMS light on your 2012 Toyota Highlander and we look forward to continuing the relationship! Wishing you the best, the Nealey Auto Group.

- Edgewater
1

Called to set up oil change and brake pads only to find out John sold the business. John always let us bring our own parts and the new owners won’t. Also said that we have to get new rotors every time they put new pads on which sounds like a scam to get more money. John never did any of that. Did John retire or did he open up a shop somewhere in tristate area? I’m been going to him for years even driving from Hagerstown now and I’m willing to travel further if he opened elsewhere. If anyone knows please leave his info in your review. Will not be using this place under the new ownership.

We're very sorry you felt the way you did about your experience with us. If you would, please reach out to us at [email protected] to help us better understand how we could have served you. Respectfully, the Nealey Auto Group.

- Rockville
5

Worth every penny! Experienced techs and staff.

Thank you so much Tim, we really appreciate the great review! Thanks for showing support and taking the time to rate us. We were happy to service your vehicle and we look forward to serving you again. Wishing you the best, the Nealey Auto Group.

- Edgewater
5

These guys are great. Professional, knowledgeable, and reasonable.

Gary, we're honored! Thank you so much! We're very glad to know that you feel our team provided you with a professional experience, was reasonable with you, and provided you with the knowledge that you needed. We were happy to perform the oil change service, tire rotation, and change the wiper blades on your 2019 Hyundai Santa Fe and we look forward to continuing the relationship! Wishing you the best, the Nealey Auto Group.

- Edgewater
5

Went to Nealey for brakes, rotors, tire rotation, and oil change. Extremely professional, very timely service, cost effective, and great quality of work. Would highly recommend to everyone. Joey was great to work with and he maintained communication on everything being done.

Kent, thank you so much for this glowing review, we really appreciate it! Thanks for taking the time to rate us. We always strive to be and remain transparent and we always work to provide professional service, so we're very glad to know you feel you experienced both during your visit with us. We were happy to perform the oil change service, tire rotation, and maintenance services to your 2015 Nissan Pathfinder and we look forward to serving you again. Wishing you the best, the Nealey Auto Group.

- Owings
5

We were very happy with the outcome of our brake repair. We’ll happily recommend your place for auto repairs in the future. Thanks!

5

The best detailed report of vehicle health I have ever seen. Steve and his mechanics performed an outstanding work on my Avalon yesterday. Although paid a bit more than I expected, it was still a good value! Thanks, José

Thank you so much, Jose, we really appreciate this awesome review! We are very glad you appreciated our detailed health inspection report: transparency is our goal and we want all our guests to be on the same page with us on the status and reliability of their vehicle. We are happy you felt you got your money's worth in your experience. It was our pleasure to service your vehicle and we look forward to serving you again. Wishing you the best, the Nealey Auto Group.

- Rockville
5

Great customer service and scheduling, and fantastic auto work performed on my car! Thank you!

5

Colin was very helpful during my first experience using Nealy Auto Service. They got my car in at a timely manner and we’re all really nice to work with. Would recommend to others!

Thank you so much, Katy, we really appreciate this great review! Colin and our team at Edgewater are excellent and we're glad you felt like your experience with the staff was friendly and efficient. We were happy to mount and balance the tire on your 2009 Honda Accord and we look forward to serving you again. Wishing you the best, the Nealey Auto Group.

- Edgewater
Nealey Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.