5

First time and the experience was positive. The digital report was very useful and discussion with Scott as to service needs very useful. The repairs were completed as scheduled.

Thank you for your review, Susie! We really appreciate it. We will always keep you informed about your vehicle as effectively as possible. We're looking forward to being of future service. Our Best, Nealey Auto Service.

- Nealey Auto Service
5

We love using Nealey’s Auto! Quick, incredibly tech savvy and super friendly, they get 2 thumbs up! 👍🏼👍🏼

Thank you very much, Theresa, for your awesome review! Friendliness is one of our goals, we're really happy you feel that way. Looking forward to being of future service. Our Best, Nealey Auto Service.

- Nealey Auto Service
1

Beware of upcharging! I took my car in and asked them to replace a malfunctioning shock. They kept it for 6 hours, charged me $65 for an inspection they had completed a few months prior and didn't replace the shock.

Hey Aaron, we are so sorry to hear about your unpleasant experience with your last visit. I will make sure to reconnect with our team and reach back out next week to see what we can do to resolve this.

- Nealey Auto Service
5

First time at Nealy’s. Super service support. 5 stars!

Thank you for your awesome review, Simon, we really appreciate it! We will always try our best to provide you with the best support and look forward to being of future service. Happy Halloween! Our Best, Nealey Auto Service

- Nealey Auto Service
5

After my usual mechanic retired and closed down shop I needed to find a new place to get my car worked on and I gave Nealey a try based on their reviews and was not disappointed. The entire staff was extremely friendly and service was wonderful. They work with you every step of the way and give you updates as they go along. I will definitely be back!

Thanks very much, Allie! We're so happy you gave us the opportunity to be of service and we're glad we can be your new go-to shop. We look forward to helping with your needs in the future! Our Best, Nealey Auto Service.

- Nealey Auto Service
5

Service was exceptional. They were informative and friendly. Devin who was my shuttle driver was extremely friendly and nice. Scott was very helpful in keeping me updated. Mike was my service technician and did a great job. Everyone there was extremely professional and courteous. I was even surprised when I picked up my car that it had been vacuumed, washed and had the tires had been shined😁

Thank you so much, Cory, for the awesome review! We're really glad that you had the experience that you did here. We take pride in your vehicle and wanted to show it with a good wash. We're looking forward to providing you with that same experience in future services. Our Best, Nealey Auto Service.

- Nealey Auto Service
5

Great customer service and great work

5

Great place! It’s a breath of fresh air to bring your car to a place where they don’t pressure you in to anything. I’m telling my mom to go here for her future repairs...I dont want anyone trying to get over on her and I feel comfortable referring her to Nealeys. Thank you guys!!! Oh and big thank you to the shuttle driver (Devin) for taking me to work!!

Thank you so much, Andrea! That's exactly what we want - for you to feel comfortable. We look forward to being of future service to you and your family. Our Best, Nealey Auto Service.

- Nealey Auto Service
5

Great service. I had to take vehicle back and they went above and beyond to get the issue solved. Thank you,

Thank you so much, Juan! We really appreciate you letting us have the chance to make it right. We look forward to being of service in the future! Our Best, Nealey Auto Service.

- Nealey Auto Service
5

Having recently moved here, we were looking for a new auto shop. The previous reviews for Nealey were excellent, so we took our 2016 Honda Pilot there. They utilize technology very well to increase communication and education. They were friendly and the experience was great overall.

Thank you so much, Jay! We will always try our best to keep you informed. Welcome to the area! Looking forward to being of service to you in the future. Our Best, Nealey Auto Service.

- Nealey Auto Service
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