5

The staff is incredibly friendly, and I've always felt like they've treated me right. Never offering services I dont need or trying to rip me off. Great service

Thank you so much, Chris! We're happy to have you as our customer. We will always strive to treat you the way we would want to be treated. We're looking forward to being of future service! Our Best, Nealey Auto Service.

- Nealey Auto Service
5

We have taken all our cars to Nealey since they opened and we trust AJ and the staff. They never use the dealer line “oh this must be done or else”. They tell us what is needed now and what is coming due. And their real time updates are great. Their pricing is excellent and when they say your car is ready, it is. Wish I could give 10 stars Dec2019 update: took my car in for an annoying rattle, ready to hear the worst; it was a $15.00 fix Thank you again Nealey !!!!!

Thanks so much for the excellent review! We are so grateful for your trust and customer loyalty. We look forward to continuing the relationship!

- Nealey Auto Service
5

I saw another recommendation on FB that inspired me to make this one!! Years go, after Nealey had just opened, I brought them my 2003 toyota camry that, at the time, was giving me issues upon issues. I shared the car with my mother, but was mostly responsible for any issues/repairs. Nealey helped me get back on the road and back to work right away! As a young person, working holidays at the mall, going to school, Nealey really helped me with fair estimates for the loads of work required. Other mechanics around Edgewater have had me drive off the lot with issues that were not disclosed or repaired, I actually went for a short drive and broke down in the middle of a busy backroad intersection. It was heartbreaking. We went to Nealey after that and had the exhaust replaced, and maybe some automatic steering components, and I was relieved to see my car driving in pristine condition after having experienced a scary breakdown and lots of frstration with "repairs" from other shops. Thank you for keeping me safe. I have since bought a newer car and haven't had any issues, but if Im ever in the area again and have problems I would without a doubt take my car to Nealey. I also have a reusable bag from them that I love lol. I used it just last night. Thank you for being reliable, timely, and compassionate towards a new, and young driver!!

Thank you so much for this heart-felt review, Emmy! We're honored you took the time to show your pride in our services. We are happy that your 2003 Camry was back to running and steering like it should have been. We will always strive to keep you informed about your vehicle and make all the repairs you need to keep it safe. Congratulations on the new vehicle! Wishing you a happy and healthy new year, and looking forward to being of future service! Nealey Auto Service.

- Nealey Auto Service
5

Job well done repairs made and job well done

Thanks Robert! We appreciate the 5-star rating and we're grateful for your business!

- Nealey Auto Service
5

Amazing customer service! Everyone was really nice and very helpful I would recommend everyone to take their cars or trucks here!

Thank you so much, Russ! We really appreciate your support. You are a great customer, we're happy to help you. We're honored to know that you'd recommend us. We look forward to serving you in the future. Our Best, Nealey Auto Service.

- Nealey Auto Service
5

These guys are excellent at taking care of my old truck (260k) and my Mercedes SLK350. If they can't work on it they will tell you straight up. Good, honest folks.

Thank you for our stars! We really appreciate it, and we strive to treat your vehicles like they were our own. Honesty is our favorite policy. We're looking forward to being of service in the future. Our Best, Nealey Auto Service.

- Nealey Auto Service
5

They do a really quality job on your auto, provide time sensitive updates and excellent customer service. Great neighborhood shop!

Thank you so much, Susan! We always strive to provide top quality and to keep you informed along the way. We're glad to be your neighborhood shop! Looking forward to serving you in the future. Our Best, Nealey Auto Service.

- Nealey Auto Service
5

Friendly staff, got me in and out in a very reasonable amount of time.

Thank you for our stars, Laura, we really appreciate it. We will always strive to work towards your schedule. We look forward to being of future service! Our Best, Nealey Auto Service.

- Nealey Auto Service
5

Nealey Auto is by far the best!! The customer service is exceptional and I know my car is in good hands with their techs. I just got a new Jeep and am extremely particular on who I let work on it and I have full faith and trust in Nealey Auto’s team.

Thank you so much, Danielle! We're honored to be your trusted auto service. We will treat your vehicle like it was our own. We look forward to being of future service! Our Best, Nealey Auto Service.

- Nealey Auto Service
5

Great team, easy to talk to and I really like the automated text/email system with pics explaining everything. Thanks!

Thank you so much for all our stars, Brad! Communication is something we always strive to maintain so you can stay on top of your vehicle and its health. We look forward to being of service in the future! Our Best, Nealey Auto Service.

- Nealey Auto Service
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