Had an issue but when voiced the complaint, was actually contacted by mgmt and resolved, pleasantly surprised by that and changed a negative to a positive, much appreciated.
Thank you so much for this awesome update! It's a great day for us when we are able to change an experience to a 5-Star experience! We want to be sure that you have received the attention you deserve and we're very glad that your follow-up interaction with our leadership team led to the resolution you needed. We are happy that you're happy and we look forward to continuing the relationship! Wishing you the best, the Nealey Team.