5

1

I took my car in to have the spare tire lift hoist replaced. I supplied it. They destroyed the drive cable. By cutting it in two. Then they told me that I needed a new front bearing. The cost would be over $800.00. I took my car elsewhere for a second opinion. Bearing is definitely not needed. I will not be going back. I will also not recommend them to others.

Bruce, we're sorry you felt this way about your experience with us. We would really appreciate the opportunity to have a conversation about your visit and to go back over our findings with you to get on the same page. If you could call us or email at your earliest convenience it would mean a lot! 410-867-7998 or [email protected] Thank you!

- Deale Location
5

Tim, thank you so much for the five-star review and for taking the time to rate us! We were happy to replace the battery, perform the oil change and patch the tire on your 2012 Honda Odyssey and we look forward to serving you again! Wishing you the best, Nealey Auto Service.

- Edgewater Location
5

This was my fist time at Nealy and they were fantastic! It was a convenient location and it was easy to schedule an appointment. The staff was friendly and professional. Could not have asked for a better experience. Highly recommend!

Amy, thank you so much for this awesome review, we really appreciate you recommending us! One of our goals is to keep your schedule as close to on-track as possible so we strive to make your visit as convenient as possible. We're very glad you had a good experience with the staff! We were happy to perform the oil change and tire rotation on your 2021 Kia Telluride and we look forward to being of future service! Wishing you the best, Nealey Auto Service.

- Edgewater Location
5

Very courteous and professional and service was quick. I look forward to doing more business with you in the future.

Dale, thank you so much, we're honored! We are very happy you felt good about your experience with us and to know that we are your shop for the future. We were happy to perform the oil change service on your 2015 Hyundai Sonata and we look forward to serving you again! Wishing you the best, Nealey Auto Service.

- Deale Location
5

I have used Nealy's for a couple years now for everything my car needs. They are very accommodating and I feel like they sincerely care..

Thank you for the great review, Cate, we really appreciate you being a loyal customer! We will always try to accommodate your needs and yes, we do care about what you need! We were happy to perform the oil change on your 2006 Honda CR-V and we look forward to being of service again. Happy Holidays, Nealey Auto Service.

- Edgewater Location
5

Thank you so much for the five-star review, David, we really appreciate you taking the time to rate us! We were happy to mount and balance the tire for your 2018 Mercedes-Benz AMG GT-R and we look forward to serving you again. Wishing you Happy Holidays, Nealey Auto Service.

- Edgewater Location
5

Thank you so much for the five-star review, Dan, we really appreciate the support! Thanks for being a great customer. We were happy to diagnose multiple leaks and repair them and perform maintenance services for your 2008 Chevrolet Silverado and we look forward to serving you again! Happy Holidays - Nealey Auto Service.

- Deale Location
5

All employees give courteous and quality care to my entire family.

Kimberly, thank you so much for the great review! We're very happy to know that you and your family all trust us with your repairs and maintenance, it means a lot! We were happy to service your vehicle and we look forward to serving you again. Happy Holidays to you and your family! - Nealey Auto Service.

- Edgewater Location
5

Thank you for your help in this matter.

Bryan, thank you for the five-star review, we really appreciate it! We are always happy to help, and any time we can be of service, please never hesitate to ask! We were happy to diagnose drivability issues and the Check Engine light and replace the fuel tank pressure sensor and drive belt on your 2006 Chevrolet Monte Carlo. We look forward to serving you again! Wishing you the best, Nealey Auto Service.

- Edgewater Location
Nealey Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater Location (410) 443-0186, Deale Location (410) 867-7998 if you have any issues in accessing any area of our website.