Although taking my SUV to Nealey was nerve wracking knowing they may not be able to help me, id been turned away by multiple other shops in the area, Jesse was friendly, honest and helpful. I appreciate that he admitted they were struggling at first to diagnose the issue and that they wanted to keep at it. Thankfully they were able to diagnose and again were transparent about what was possible for their shop to handle. They could not do my repairs but I understood and appreciated their time. Will remember and use this location for future repairs. Thanks Jesse!
Dawn, thank you so much for this great review, we really appreciate it! Thanks for taking the time to give us a rating. Friendliness and honesty are two of the most important things we strive to provide during your visits, so we're glad you felt you received both during your time with us. We were happy to diagnose the issues on your vehicle and we hope to be of service again soon! Wishing you happy holidays, Nealey Auto Service.