5

"Thoroughness" Thoroughness

Thanks for the review, Kiel!!! We appreciate it. :-) Glad we're able to take care of you and your Jeep.

- Edgewater Location
5

"Bring your car here" The customer service is like nothing I have ever had. I was in touch w garage by text. I got there and my car was pulled right in for a tire change. You can sit there and watch the mechanics through this sliding glass door it's pretty cool. Super nice and get back to you very quickly with answers. I will be coming here from here on out.

Thanks, Anthony! Very glad we were able to take care of you quickly and efficiently. We look forward to continuing the relationship! Thanks for the opportunity!

- Edgewater Location
5

Haotian said he liked the business because it is far better than any other facility he has tried.

Thank you so much, Hao! We appreciate it and we're so glad we were able to meet/exceed your expectations!

- Edgewater Location
5

"An honest mechanic" One thing I believe about AJ Nealey is that he is an honest mechanic. Each time I take my car in they do a complete systems check and let you know about it before they start to do any unexpected work. It's not always what I like to hear, but they are trying to keep the car safe to drive. This time there was more work than he could get to in one day, so he agreed to let us take the car after some of it was done and we will bring it back for the rest. They are good people.

Ron, thanks so much for taking the time to review us! We really appreciate the kind words. Grateful to have you as a loyal customer!

- Edgewater Location
5

"Great customer service" When my car broke down far away from my regular mechanics, Nealey Auto Service was recommended to me. What a pleasant surprise. I felt that they were very helpful and willing to fix my car as soon as possible even though it was brought in without an appointment (it was towed). Unfortunately, my car needed an expensive repair, but AJ explained the service and also did a complete diagnostic of other potential problems -- no pressure to get them all fixed at once. They kept me up to date on the repair and got my car fixed in time for me to drive it away the next morning.

Thanks for taking the time to review us Renee! We're so glad you had a great experience and that we were able to take care of you. Thank you for the opportunity!

- Edgewater Location
5

"Maintaining Mechanical soundness of vehicle" Noticed worn out issues with Honda and prioritized replacing them to keep car running well. Called with updates and estimates. Completed work on time and within quoted price.

Thanks so much, Jena! We really appreciate it. Grateful for the opportunity to take care of you.

- Edgewater Location
5

Gene said the business provides very good service. They let him borrow a vehicle while his was being serviced.

Thanks, Gene! Really appreciate you taking the time to review us.

- Edgewater Location
5

Jerry said the service was great at the business. They were professional and they finished quickly.

5

Lance said they did what they said they would do.

Thanks, Lance!! Glad we delivered to your expectations.

- Edgewater Location
5

"Local, easy, fair pricing" Thanks to AJ's electrical knowledge he saved us about $700 on an annoying electrical issue by troubleshooting and determining the root of the problem, instead of just replacing everything like the dealer wants you to do. I'll be back because him and his wife aren't looking to take your money by having you do unnecessary work. The turnaround was fast and my car was washed and waiting for me after I received the notification to come pick it up.

That's AWESOME! Thank you so much, Alden. It was a pleasure taking care of you and your vehicle. Please don't hesitate to let us know if you need anything at all. We look forward to continuing the relationship.

- Edgewater Location
Nealey Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater Location (410) 443-0186, Deale Location (410) 867-7998 if you have any issues in accessing any area of our website.