This was my 4th visit, each super superb and range from a life-in-the balance, then a very thorough all-over check, which led to just a normal oil change & check this time.....and the kindness of checking my son’s “junker” and saving him from pouring money dow a hole. The ultimate comment is the wonderful candid explanations & service. It is like having a super doctor who carefully describes your situation & options...not just “you need an operation”. Being a carefully informed customer is a great luxury. As the owner of two hybrids for 15 years, Nealy is such a breath of fresh air. They really know hybrids and explain nitty gritty in layman’s terms. The dealer NEVER did that! Bonus: they are very friendly, and eager to accommodate.
Fred, we're honored by this review! We're very happy that we can be a breath of fresh air for you in this industry. We will always strive to be transparent about the needs of each vehicle. We're thankful to help you with repairs on your hybrids and on your family vehicles and we appreciate each opportunity. We were happy to perform the oil change on your 2007 Toyota Prius and we look forward to serving you again. Wishing you the best, Nealey Tire & Auto.
- Edgewater