Getting my car fixed at Challenger turned out to be an incredible experience and I’ll only ever get repairs done here in the future!! I had only ever taken my car to dealership repair shops in the past because I thought that was the only way that I could ensure a fair price and good service. Little did I know I had it completely wrong. After trying EVERY single different Honda dealership service department in the DMV area and being unhappy with the way they didn’t explain what the repair entailed, (for us non-car experts, because, lets be real, the large majority of people don’t know what the heck they’re talking about!) I was introduced to Challenger and couldn’t be more grateful. The owner Jeff made me feel like family and took the time to explain exactly what needed to be done (in layman’s terms! With analogies that a non-car person can understand!!). I even had my “car guy” significant other listen to his explanation and even he was extremely impressed with the care and service I got at Challenger. Instead of spending my money at a Honda dealership service department to make a rich dealer-owner even more rich, I’ve decided to take my business to this local, family-owned business that has given me the best auto service I’ve ever received and I’ll never look back!
Genevieve, We pride ourselves in offering personalized service that goes above and beyond. We are so glad you had a great experience and will continue as one of our valued customers. Thank you for taking a chance with us and for leaving a review.