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5

Excellent service. Kept well informed during the maintenance of two vehicles and the out the door price was very reasonable for all the different work performed. I will recommend Neale auto to all my family and local friends

Thank you so much for our five stars, Dennis! We always strive to keep you informed and we are honored to receive your recommendation. We were happy to change the oil, service the brake and drive line systems and replace air filters on your 2014 Honda CR-V and we look forward to being of future service. Our Best, Nealey Auto Service.

- Nealey Auto Service
5

These guys did a great job on my vehicle made it run like new, will be taking my other vehicles there in the future šŸ‘šŸ‘šŸ‘šŸ‘šŸ‘

Thank you so much, Ray! We're honored to know that we have your business! We were happy to replace the tires, front brakes and rear shocks on your 2009 Hyundai Santa Fe. We look forward to serving you in the future. Our Best, Nealey Auto Service.

- Nealey Auto Service
5

Great service, nice rental car.

Thank you very much, Kristen, for our five stars! We're glad you enjoyed the loaner vehicle, and we're glad to know you're pleased with our service. We were happy to replace the blower motor in your 2010 Mitsubishi Lancer and we look forward to serving you again! Our Best, Nealey Auto Service.

- Nealey Auto Service
5

Iā€™m from out of state and was overdue for oil change. I have an older car and knew it had other issues that I was going to take care of back home. They did a full inspection and let me know about the issues but did not push me into having them do it. I appreciate that. Very pleasant people working there and clean place. They vacuumed my floor mats, received a pen etc even a little valentine and piece of dove chocolate. Topped off washer fluid, air in tires etc. I would recommend them to anyone!!!

Thank you very much, Deb, for our five stars! We want you to be informed about your vehicle, not stressed, so we're glad the inspection report was a tool you could use for future services. We always strive to be pleasant, and cleanliness is a big goal here, so thank you for noticing. We were happy to change the oil in your 2010 Equinox, and if you're back around town, we'll be happy to serve you in the future! Our Best, Nealey Auto Service.

- Nealey Auto Service
5

This place ia amazing. I love supporting local business and this is one I will be returning too. Took my 2005 van in for oil change ans they looked it over and made suggestions of maintenance needed, but we're in no way pushing about it. Keep up the amazing service!!!!

We're honored that you think we're amazing, Kellie, thank you! We really appreciate your patronage, it means a lot. We were happy to change the oil on your 2005 Town & Country and we look forward to serving you again. Our Best, Nealey Auto Service.

- Nealey Auto Service
2

I've been to Nealy's twice as I wanted to support a local business. Both times my truck had been diagnosed by Nissan so this was a comparison. The first quote I received was higher than the dealership (over $2000 compared to $1700). The second time Nealy's would not give me an estimate or even a ballpark (to replace spark plugs, valve covers, and gaskets), as 'too much could go wrong' - even when I said that any overage for the unexpected was acceptable. And mind, this is an estimate, not a quote. They just had to get a $65 diagnosis and part of a workday to get an estimate. Who has time and money to do that? Well three other shops DID give me quotes, and I'm going with one of them.

Casey, we are sorry that your experience with us did not meet your expectations. Your investment with us includes guaranteed 3 year, 36,000 mile warranty coverage and top of the line work performed by ASE master certified technicians. The reason we hesitate to deliver estimates over the phone is because we would rather inform you of what our technicians see and the inspections they report to us: They might report on things that you do or don't need that could be different from what other technicians have reported. We would do you a disservice if we gave you prices without being completely positive on our end that those investment costs cover exactly what you need. The $65 investment in our inspection is to cover the time that our certified technician needs to give us a report we can stand behind, in the event that we do not complete repairs. If there is anything we can do to serve you with this in mind, we would really appreciate the opportunity to do that!

- Nealey Auto Service
4

Very good service

Thank you very much, Tom, for all our stars! We were happy to repair the fuel system on your 2003 S10 and we look forward to being of future service! Our Best, Nealey Auto Service.

- Nealey Auto Service
5

Great service and communication. Email with inspection report which also included pictures was excellent. They made sure I understood all the work required before they began and took the time to listen to my concerns. They even clean the car before they return it to you. Highly recommend this shop!

Thank you so much for our awesome review, Joan! We will always strive to keep you informed about every step of the process. Listening to your concerns is a big part of our job. We were happy to replace the water pump and perform maintenance services on your 2011 Jeep Grand Cherokee and we look forward to being of future service! Our Best, Nealey Auto Service.

- Nealey Auto Service
5

A great job as usual and on time.

Thank you for our five stars, Duke! We were happy to get your Audi's oil changed and we look forward to serving you again. Our Best, Nealey Auto Service.

- Nealey Auto Service
5

These guys know cars and care about people. When you need work done you couldn't ask for more.

Thank you so much, Dorothea! We are honored that you rate us as the best, it's what we strive for! It was our pleasure to get your 2012 Turbo Beetle back to ship shape. We look forward to serving you again in the future! Our Best, Nealey Auto Service.

- Nealey Auto Service
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