5

Excellent communication and service. Truly appreciate honesty from a car repair shop.

Thanks so much, Christy! We appreciate you taking the time to review us and we're glad you had a great experience! We look forward to being of service in the future.

- Nealey Auto Service
5

(Republished from my Google review): We used Nealey Auto for the first time on February 1st, we had received a "first time customer" coupon in the mail and knew that we needed some brake work done, so we decided to give it a try. Calling and setting up an appointment was extremely easy, we talked to Scott who was very friendly and accommodating. When we arrived, the first thing I noticed is that it is one of the cleanest auto shops that I have ever seen: not just the shop itself, but also the very nice customer bathroom! The waiting area is a little tight, has about 4 or 5 chairs in the hallway, though there is free WiFi and coffee/water if needed. It is a very short walk to some local coffee and restaurant places if you plan to wait for your car and need a bit more space. While I waited for my car, they do offer drop off/pick up service in the local area while your car is being worked on, a nice perk if needed. The complimentary multi-point inspection was emailed to us and is put in a very nice graphic format for our records, which is always appreciated. We also didn't feel like we were being "upsold" on anything, Scott explained that they recommended replacing power steering fluid, AND had a picture of the fluid. Showing the evidence really helps put my worries about up-selling at ease. They also recommended a new battery, but understood when I declined (I put those in myself, save a few dollars) without any pressure. We definitely plan to come back to Nealey as our local shop for sure going forward: very clean shop, no up-selling pressure, work was all done really well. (And thank you for the free sticker and can coozie!)

Thanks so much, Chris! We appreciate the excellent and extremely thorough review. We're so glad we could be of service and that your first experience went well. We're honored to have earned you as a customer! We look forward to being of service in the future. Thanks again! And best regards...

- Nealey Auto Service
5

I just used Nealey Auto Service for the first time and LOVE them. They did all necessary work plus washed my car and cleaned the interior!! I live in Arnold, but Nealey is worth the drive. Thank you Nealey Auto Service for a great job!!

Thanks so much for the excellent review! We're so glad we could be of service. We look forward to continuing the relationship! Kindest regards...

- Nealey Auto Service
5

Nealey Auto Service was great. They did all the required work plus washed my car and cleaned the interior. Thank you for a great job!!

5

Great experience with Nealey Auto Service! My Camaro never had it so good! :)

5

5 star service

Thanks so much Duke! We appreciate the great review. We look forward to continuing the relationship. Best regards...

- Nealey Auto Service
5

You helped me with my Exterra for years and I appreciate it.

Thank you Linda! We're glad we were able to be of service.

- Nealey Auto Service
5

Highly competent and professional

Thanks so much, Jagan! We appreciate your business and are happy to be of service. Best regards...

- Nealey Auto Service
5

Quick service at a great price - you can’t beat it anywhere.

Thanks so much, Nancy! We appreciate your customer loyalty. Thanks for choosing us! Best regards...

- Nealey Auto Service
5

You all are great to work with and reasonable on the wallet when the quality work was done.

That's great to hear, Michele! Thanks so much for taking the time to review us. We really appreciate the trust you have in us to take care of your vehicles. Best regards...

- Nealey Auto Service
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