Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

5

5

Best customer service repair shop I've ever dealt with. Jeremy was our service writer and he went over and beyond our expectations in every aspect of the repairs. Regardless who answers the phone u can feel the smile in their voice. Great job guys!!!!!

5

First time I have ever used them, tried the newer office in Deale MD. Will use them again. Believe his name was Andy, great customer service, explained everything and provided options, promised the car back as long as there was no issues with parts, and he delivered hours before. Definitely will recommend to anyone.

5

Hi Howard! Thanks so much for taking a moment to give us a review! We hope you have a great summer and we're always here when you need us! The Nealey Team

- Edgewater
5

We have taken all our cars to Nealey since they opened and we trust AJ and the staff. They never use the dealer line “oh this must be done or else”. They tell us what is needed now and what is coming due. And their real time updates are great. Their pricing is excellent and when they say your car is ready, it is. Wish I could give 10 stars Dec2019 update: took my car in for an annoying rattle, ready to hear the worst; it was a $15.00 fix Thank you again Nealey !!!!! And June 2020 Nissan needed some serious work. It was done on time and with no surprises Again, Nealey is the best !! March 2021 Spring Checkup on our RAV and as always, Gave recommendations and service was done on time !! Dec 2021 Quick diagnosis and as always the best customer service

Thanks so much for the excellent review! We are so grateful for your trust and customer loyalty. We look forward to continuing the relationship!

- Edgewater
1

Came to have a simple oil change done at the Owings location. Called ahead and was told the there was no wait. Got there and 5 minutes later they took my car. Lady at the desk said 45 minutes to a hour. 2hrs later my car is retuned to me. Overheard how workers went on break at the same time and “nobody knew why”. Ever since they took over, prices have increased and service has decreased. We loved Twin Beach Auto and this brand of substitute just isn’t it. $100 for a oil change…blasphemy‼️‼️

5

Very good. Sorry had computer down was working on it. I enjoyed the work.

5

Highly recommend Nealey Tire & Auto in Deale. Was extremely satisfied with recent visit! Found staff to be very courteous, efficient, honest and responsive. Will definitely be a repeat customer!

5

Friendly clean excellent quick service

5

Fast and reliable Service as always!!

Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.