Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

5

My family has been trusting this company with all of our vehicles for quite some time! We are very happy with the experience!!

Thank you so much, Jodi! We're honored that we're top of the line, that's what we strive for! We were happy to replace the tire on your 2014 Dodge Charger and we look forward to serving you in the future. Our Best, Nealey Auto Service.

- Edgewater
5

Jen was very nice and helpful

Roger, thank you so much, we're glad to know you had a good experience with Jenn! She's always ready and willing to help. Thank you for taking the time to rate us! We were happy to perform the oil change service on your 2020 Ford Escape and we look forward to serving you again. Wishing you the best, Nealey Auto Service.

- Owings
5

Performed a thorough assessment and competed the brake service in a timely manner. Excellent customer service.

Thank you so much for the great review, Jeff, we really appreciate this! Thank you for taking the time to rate us. We are happy to know that we were able to meet your time expectations and that you were satisfied with our service. We were happy to perform the oil change service, replace the rear brake rotors, pads and calipers and perform maintenance on your 2018 Toyota Camry and we look forward to continuing the relationship! Wishing you the best, Nealey Auto Service.

- Edgewater
1

Update - I won’t be going back to Nealy's. I sometime work on my car myself, although most of the time I’ve gone to Nealy's. I tried to change my oil and the last person who changed it at Nealy’s put the oil pan bolt on so tight I couldn’t get it off. Then I tried to rotate my tires and one of the lugs on one tire must have been cross threaded by them (since they were the last ones to take them off) and I couldn’t get the lug nut on all the way. When I called up to get an appointment and told them this, I got nothing but attitude. They told me that they couldn’t confirm who took did both jobs since they had it last. I had to pay for the labor and the parts for both. I’ve been there for years and spend thousands of dollars there but I guess loyalty means nothing.

Thank you, Joe, for the five-star review! We always try our best to be prompt, we're glad we could meet your expectations. We were happy to change the oil, perform the brake fluid exchange and alignment on your 2017 Subaru Forester and we look forward to serving you again! Our Best to You, Nealey Auto Service.

- Edgewater
5

Amazing service Comprehensive explanations with photographs and videos Competitive pricing I’m a lifelong customer now!

John, this is awesome news! Thank you for the great review! We really appreciate the support. We were happy to perform the oil change, replace the rear pads and rotors, replace the tie rods and perform maintenance on your 2016 Toyota Corolla L and we look forward to continuing the relationship! Wishing you the best, Nealey Auto Service.

- Edgewater
5

Great service and fair prices! Can’t beat the customer service that Scott gave me!

Mike, thank you so much for the great review! We appreciate you taking the time to rate us. Scott is one of our original team members and he has always been dependable, reasonable and honest. We're glad you had the experience that you did. We were happy to service your vehicle and we look forward to continuing the relationship! Wishing you the best, Nealey Auto Service.

- Edgewater
5

Service was right on time for scheduled appointment. Front desk technician, Jeremy, was courteous, efficient and friendly. Always a pleasant experience doing business at Nealey Auto in Deale.

Doreen, we're really happy you had a great experience with Jeremy! Thank you so much for the great review and for taking the time to rate us. We wish you the best and look forward to continuing the relationship! Warm Regards, Nealey Auto Service.

- Deale
5

I had a wonderful experience. No complaints.

Betsy, we're very glad to know that you had a great experience! We were happy to serve you and we look forward to continuing the relationship! Wishing you the best, Nealey Auto Service.

- Owings
4.5

Good service fair price

Hi Steve! Thanks for taking time out of your day to give us a review and we're glad we could give you that great service! Have a great fall season and we'll see you at your next visit! The Nealey Team

- Edgewater
5

They were fast and efficient for a good price

Richard, thank you so much for the five-star review! We appreciate you taking the time to rate us and we're happy you found us to be efficient and fair. We were happy to perform the oil change service on your 2021 Toyota Tacoma TRD Sport and we look forward to serving you again in the future! Wishing you the best, Nealey Auto Service.

- Owings
Nealey Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.