Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

5

Dont know what happened to those 2 special people below but i had the best customer service imagineable. Quick and timely repair and they can take care of any maintenance needs you have. I will be bringing all of my vehicles here.

5

Jeff, John and their team do a great job! Moved to the area two years ago and was fortunate to find a garage with highly competent and trustworthy service. I addition to their outstanding work they support their community, specifically focusing on our wounded warriors. Just an overall excellent and honorable community business!

5

Amazing customer service, makes you feel like you are be treated fairly, highly recommend

5

It's all good at Nealey Auto Service. As a single woman, I can trust AJ and Stephanie to treat my car as if it were their own. Their customer service is top notch.

1

Absolutely the worst customer service I have ever experienced in my life. I had a repair done on my car incorrectly, as a result it caused security censors to come on in my car. When I went back to the shop to speak to one of the managers he was rude. He tried to tell me the replacement park was probably faulty, instead of fixing the problem. He basically told me it was my problem because the guy who was working inside of his shop was no longer working there. I was very dissatisfied with the way he spoke to me and his customer service.

5

Outstanding customer service, not to mention extremely knowledgable and professional mechanic(s).

5

Excellent, AJ is always straight forward with everything about my car

5

One of the best experiences I've had with a mechanic. I took my dodge charger in for a relatively straightforward problem - a check engine light for oil pressure. AJ diagnosed the bad sensor and replaced it quickly and professionally. What I was really impressed by was his inspection that he did. Normally I'd see a "free inspection" as a way to upsell more work, but AJ clearly knew what he was talking about when it came to my car. He knew with no info about that car that it had sat for quite a while and that had created some of the problems with the front brakes. He also highlighted some ways I could save some money on service in the future. I was very impressed and am excited to have a mechanic in my neighborhood I can trust. He's a little hard to find (he's back in Woodland Beach), but certainly worth the effort to look.

1

Nasty and rude customer service for me. In an industry like auto repair with so much competition(especially in rockville) and parity in terms of price, customer service and achieving good word of mouth is often the only separating factor. Too bad.

5

Amazing high quality service and low price.

Nealey Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.