Edgewater, Deale, Owings And Pasadena Auto Repair

5

Excellent, AJ is always straight forward with everything about my car

5

One of the best experiences I've had with a mechanic. I took my dodge charger in for a relatively straightforward problem - a check engine light for oil pressure. AJ diagnosed the bad sensor and replaced it quickly and professionally. What I was really impressed by was his inspection that he did. Normally I'd see a "free inspection" as a way to upsell more work, but AJ clearly knew what he was talking about when it came to my car. He knew with no info about that car that it had sat for quite a while and that had created some of the problems with the front brakes. He also highlighted some ways I could save some money on service in the future. I was very impressed and am excited to have a mechanic in my neighborhood I can trust. He's a little hard to find (he's back in Woodland Beach), but certainly worth the effort to look.

1

AVOID THIS SHOP AT ALL COST!!!!!!! Took a Saturn in to have the clutch replaced COST $ 1,400.00. I drove it to South Carolina and after two weeks the same problem came back. I figured it was under warranty so I rented a dolly and towed it 500 miles back to Maryland. Nope he says it is something else wrong with the clutch and it's not covered under the warranty. Wait this is where it starts to get good, at an additional $800.00 he says he fixed the problem. Go to drive the car and it's grinding going into third and will not even shift into 5th. Take it back to him and he tells us it is a transmission problem and he doesn't work on transmissions. SO to recap we spent $2,200.00 and are left with a broke car we can not drive

5

I've had nothing but positive experiences with Challenger in the years I have been going there for service. The first vehicle that I took to Challenger was finally "retired" after 10 years and 200,000 miles, but I have no doubt that Jeff and his staff would have kept it going for much longer had I decided to keep the vehicle. I feel completely confident with the services that Challenger provides and I love that I can get a loaner car so that I don't have to arrange rides to and from the shop. The waiting area is clean and very comfortable. I always feel that Jeff and his staff appreciate my business and that I am a valued customer. In turn, I feel fortunate to have such a wonderful, competent local business where I know the owner and he knows me. I happily take my vehicle to Challenger and have no hesitation in recommending them.

Nancy, Thank you so much for taking the time to write this review. Lauren & I hope ya had a very Merry Christmas and a Happy New Year! Wrap up and stay warm!!!!!! Jeff & Lauren/Challenger

- Pasadena
5

My poor little Volvo broke down on I-97 near Challenger Auto Repair and AAA just happened to tow here...so glad they did! Jeff (the owner) was fantastic and patient on the phone with me explaining everything. Turns out - the car will cost more to repair than it's worth, so I'm not going to repair it - and Jeff still took the time with me. I will definitely be back to Challenger Auto and Truck Service!

Thank you so much Hannah for choosing us and taking the time to post this review!!!! Jeff & Lauren/Challenger

- Pasadena
5

Highly recommend Challenger Auto & Truck Service. Quality, honesty, integrity, and fair prices. EXCELLENT EXPERIENCE! I recommend Challenger to all my friends and family.

Rob, Thank you for choosing us and posting this review. Take care and look forward to seeing you at your vehicles next service. Jeff/Challenger

- Pasadena
5

Great service at a fair price. The customer service here is among the best. I go here for all my mechanical needs.

1

Went here and had a HORRIFIC experience, ended up going elsewhere, will never come here again!!

5

We used to take my wife's Camero and my Camry down Mountain Road all the time for service. You know the place by the car wash. Then the firm seemed to be doing unreasonable actions and not repairing our vehicles properly IMHO. This week my car had a dead battery. Had AAA tow the car to Steven's Auto Battery Warehouse. Great great guys, diagnosed battery issues only 11 volts vice 12 and dead cell. Gave me credit on the 3 year old battery, replaced and done in an hour. But battery was not only issue, all warning lights were on and would still not start. AAA again towed my car, this time to Challenger. They found five blown fuzes and checked the whole vehicle out. Did only the necessary repairs and made sure my car was safe on the road. IMHO the prior shop has/had a dangerous mechanic or more. IMHO Challenger is the best mechanical shop in the Pasadena area.

5

I'm a car guy, so I'm very leery of mechanics. But my Civic needed new outer CV boots and, knowing that it would take me all of two days, and would be done on a cold driveway with snowfall, I decided to see what it would cost to have someone else do it. I'd received a recommendation from a couple friends about AJ, so I gave him a call to see what he'd charge for it.I ended up e-mailing and later calling on the phone, and he returned my e-mail promptly and courteously (which seems to be a rarity for repair shops). We talked about what the car was doing, what it needed, and not only was he much less than other shops I had called, he fit me into his busy schedule.I went down there this morning, and he had the new axles and boots done in 35 minutes, then spent another 30 going over the car to make sure everything else was in order. He even made a few adjustments and tweaks while the car was in the air. We even chatted about his impressive racing career while he worked. In short, he was definitely worth the hour drive for me to get there, and I feel very comfortable in his work. I'd definitely come back to him.

Nealey Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900 if you have any issues in accessing any area of our website.