Edgewater, Deale, Owings And Pasadena Auto Repair

5

All I can say is wow. I was recommended to Challenger by a friend that road races his every day car for a four wheel alignment. I got amazing service, my technician worked with me to get as close to my specs as possible, and at the end I had a thank you letter in my car. I have honestly never experienced service like this and am floored. I will definitely be going back!

5

Jeff, John and their team do a great job! Moved to the area two years ago and was fortunate to find a garage with highly competent and trustworthy service. I addition to their outstanding work they support their community, specifically focusing on our wounded warriors. Just an overall excellent and honorable community business!

5

Amazing customer service, makes you feel like you are be treated fairly, highly recommend

5

It's all good at Nealey Auto Service. As a single woman, I can trust AJ and Stephanie to treat my car as if it were their own. Their customer service is top notch.

5

Outstanding customer service, not to mention extremely knowledgable and professional mechanic(s).

5

Excellent, AJ is always straight forward with everything about my car

5

One of the best experiences I've had with a mechanic. I took my dodge charger in for a relatively straightforward problem - a check engine light for oil pressure. AJ diagnosed the bad sensor and replaced it quickly and professionally. What I was really impressed by was his inspection that he did. Normally I'd see a "free inspection" as a way to upsell more work, but AJ clearly knew what he was talking about when it came to my car. He knew with no info about that car that it had sat for quite a while and that had created some of the problems with the front brakes. He also highlighted some ways I could save some money on service in the future. I was very impressed and am excited to have a mechanic in my neighborhood I can trust. He's a little hard to find (he's back in Woodland Beach), but certainly worth the effort to look.

1

AVOID THIS SHOP AT ALL COST!!!!!!! Took a Saturn in to have the clutch replaced COST $ 1,400.00. I drove it to South Carolina and after two weeks the same problem came back. I figured it was under warranty so I rented a dolly and towed it 500 miles back to Maryland. Nope he says it is something else wrong with the clutch and it's not covered under the warranty. Wait this is where it starts to get good, at an additional $800.00 he says he fixed the problem. Go to drive the car and it's grinding going into third and will not even shift into 5th. Take it back to him and he tells us it is a transmission problem and he doesn't work on transmissions. SO to recap we spent $2,200.00 and are left with a broke car we can not drive

5

I've had nothing but positive experiences with Challenger in the years I have been going there for service. The first vehicle that I took to Challenger was finally "retired" after 10 years and 200,000 miles, but I have no doubt that Jeff and his staff would have kept it going for much longer had I decided to keep the vehicle. I feel completely confident with the services that Challenger provides and I love that I can get a loaner car so that I don't have to arrange rides to and from the shop. The waiting area is clean and very comfortable. I always feel that Jeff and his staff appreciate my business and that I am a valued customer. In turn, I feel fortunate to have such a wonderful, competent local business where I know the owner and he knows me. I happily take my vehicle to Challenger and have no hesitation in recommending them.

Nancy, Thank you so much for taking the time to write this review. Lauren & I hope ya had a very Merry Christmas and a Happy New Year! Wrap up and stay warm!!!!!! Jeff & Lauren/Challenger

- Pasadena
5

My poor little Volvo broke down on I-97 near Challenger Auto Repair and AAA just happened to tow here...so glad they did! Jeff (the owner) was fantastic and patient on the phone with me explaining everything. Turns out - the car will cost more to repair than it's worth, so I'm not going to repair it - and Jeff still took the time with me. I will definitely be back to Challenger Auto and Truck Service!

Thank you so much Hannah for choosing us and taking the time to post this review!!!! Jeff & Lauren/Challenger

- Pasadena
Nealey Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900 if you have any issues in accessing any area of our website.