Edgewater, Deale, Owings, Pasadena And Rockville Auto Repair

2538 reviews
5 Convenient Locations
5

I'm a Nealey stan. They are professional, punctual, and NICE people. I've never once felt pressured to do a suggested repair I didn't want or couldn't afford. And they make toffee around the holidays :) couldn't ask for a better mechanic

Rachel, we're honored! Thank you so much, we're happy to have fans like you. We always strive to be kind and work with your schedule, we're glad you had that experience with us. The holiday wouldn't be complete without something sweet! We were happy to replace the TPMS sensors on your 2010 Ford Fusion and we look forward to serving you again. Our Best to You, Nealey Auto Service.

- Edgewater
5

5

Thank you so much for all our stars, Donna, we really appreciate it! We were happy to service your vehicle and we look forward to continuing the relationship. Our Best to You, Nealey Tire & Auto.

- Edgewater
3

Good shop but my vehicle has been there over a week and hasn't been touched

We are so sorry you were unhappy with the time it took us to get the work done. The pandemic has put everybody in a bit of a crunch but I assure you we get to the cars as quickly as possible, each and every time. With our latest hire, we are getting faster every day.

- Pasadena
5

Just moved here from out of state and lucked out finding this place! They did the Maryland safety inspections on both vehicles and some minor maintenance items we were due for. Very reasonably priced, friendly, professional, great communication! Very easy to schedule with. They kept us informed throughout the day with text updates. I was able to track their progress through their online system. They were thorough but fast. Cars were ready when promised (rare with other shops!). Very knowledgeable about our specific vehicles. We will definitely be coming back for service on our cars in the future!

Thank you so much, Ang, for this awesome review! We're honored. We always strive to accommodate your needs and scheduled, we're glad we could work with you. Communication is something we value when we purchase goods and services from others so we always work to keep you informed. We're glad you feel your cars were taken care of properly, it's a goal of ours! We look forward to being of future service. Our Best to You, Nealey Tire & Auto.

- Edgewater
5

Thank you, Amy, for our five stars! We really appreciate it. We were happy to perform the oil change on your 2017 Mazda CX-5 and we look forward to serving you again in the future! Our Best to You, Nealey Tire & Auto.

- Edgewater
4

Great service

4

Great explanation of resolution of existing problems.

Upton, thank you very much for the great review! We appreciate your support. Transparency and a thorough explanation are two things we continuously strive for, so we're glad to know you felt you received both during your visit. We were happy to perform the customer concern inspection, and replace the front wheel bearings and perform the alignment on your 2010 Honda Civic. Wishing you the best, the Nealey Auto Group.

- Owings
5

Great service as usual. Always prompt and courteous

Fred, thank you very much for our five-star review! We really appreciate it. Promptness and courtesy are two of our big focuses, we're happy we could achieve them during your visit. We were happy to patch the tire and replace the engine torque rod on your 2011 Nissan Maxima and we look forward to being of future service! Our Best to You, Nealey Tire & Auto.

- Edgewater
5

I have lived in the Annapolis area for a few years, I have been looking for a mechanic/ shop to bring my vehicles to when there are issues that I can't tackle at home. First impression of Nealey is as good as it can get with a shop, clean entrance, typical coffee, water, and snacks. Waiting room is small, from what I gathered the shop prefers cars being dropped of in the morning and they'll get to it throughout the day. They offer a shuttle service, not sure on distance offered. Kenny worked with me specifically we had an understanding of what I was looking for when I dropped the car off. Cool part of this shop is they send a link with all the little issues that they found during inspection, have you take a look call them back and they fix what you agree to have fixed.

Jacob, thank you for our five-star review! We're happy that you enjoyed the digital reports, and we strive to stay on the same page with you for repairs and timelines. Our shuttle service extends through the Edgewater and lower Annapolis area from the Mayo peninsula down to Harwood and up to Eastport/Downtown Annapolis over to the Annapolis Mall. We were happy to fix the exhaust leak and perform the carbon cleaning service on your 2008 Nissan Altima and we look forward to being of future service! Our Best to You, Nealey Tire & Auto.

- Edgewater
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Nealey Tire & Auto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Edgewater (410) 443-0186, Deale (410) 867-7998, Owings (410) 257-6575, Pasadena (410) 439-8900, Rockville (240) 386-8617 if you have any issues in accessing any area of our website.